© 2021 by CREATIV FREEDOM

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn

HOURS OF OPERATION

MONDAY-FRIDAY:  9AM-6PM

Frequently asked questions

How do I submit content for my project?


All materials (text, images, logos, media, etc) are required BEFORE your project can begin. You will be able to upload any and all project materials at the time of submission at www.bewmade.com/project request.

To ensure that all images are reflected in the best manner, images must be sent in high resolution (min. 300 dpi). Images that are not sent in high resolution will result in poor print quality. Wonderfully Made LLC will not be held responsible and reserves the right to decline projects due to poor quality images. If a specif image is desired, but no high-resolution images has been supplied by the client, a $50 fee will be incurred (for the use of stock images)




How will my project files be delivered?


All digital projects will be delivered via email. Once a project is printed, it is the client's responsibility to pick up or arrance to have their project picked up. The client is responsible for any shipping fees.




What is your turnaround time?


Because creativity takes some time, a good rule of thumb to complete a project is: 1. Print design - 7-10+ Business Days (depending on the project) 2. Logo Development - 2-3 weeks (Business Days) 3. Web Development - 4-6 Weeks (Business Days)




Who gets the ownership and rights after my project has been completed?


All reproduction rights on the copyrighted work are retained by Wonderfully Made LLC. The work may not be reproduced or resold in any form without consent from Wonderfully Made LLC. Wonderfully Made LLC retains personal rights to use the completed project and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes, and the marketing of Wonderfully Made's business. Where applicable, the client will be given any necessary credit for usage of the project elements.




Do you accept payment plans?


All projects under $300 require a full deposit. All projects over $300 require a 50% deposit. The remaining 50% is due before files are released.

We accept credit/debit card payments via CashApp and/or PayPal. ALL DEPOSITS & PAYMENTS ARE NON REFUNDABLE; NO EXCEPTIONS.




How many revisions do you allot?


Wonderfully Made LLC allos up to 3 round of revisions per item without incurring additional design fees ($50 per set of revisions). Where applicable, there is a cap on the number of changes withing a set of revisions.

Before print, all clients will have the opportunity to review/proofread each job to ensure accuracy. Once the jobe received apporval pr print, NO CHANGES MAY BE MADE. Wonderfully Made LLC is not responsible for any misspellings, punctuation or formatting after the final approval.

Turnaround times will change depending on the number of revisions and the complexity of the changes requested




Can I rush a project?


Yes; however, an additional fee will be charged. Fees and turnaround times will vary and will be agreed upon before any work commence.




Can I cancel or change a project?


You can't change a project once it has begun. However, any design projects can be canceled (in writing) at the discretion of the client. If after a project commencement client communication stops for 60 days, the project may be terminated (in writing by the designer) and Wonderfully Made LLC shall retain ownership of all copyrights. All desposits & payments are non-refundable; NO EXCEPTIONS.




What file types are included with my project?


If you are wanting to use your project for web and social media purposes, a JPEG or PNG will be given. All print items will include a JPEG and PDF. Logos will include various forms: PNG, EPS, and PDF.




Do you offer printing services?


Creativ Freedom subcontracts all print work and will not be held responsible for printer related issues such as delays in printing and shipping.




After my project has been submitted, how do we communicate?


We use email as our main means of communication. we like to use the email correspondence as reference. Communication is critical to the design of your project.





About Creativ Freedom

Creativ Freedom is an Independently Owned & Operated Freelance Graphic Design Company specializing in Graphics and Identity, Digital Experiences, and Advertising and Communications. For over a decade, Creativ Freedom has worked closely  with every client--solving complex branding challenges and inventing ways to create strategic and non-conventional branding opportunities.

1

Brand Strategy

Strategy is a very important first step!  We develop a solid partnership to understand who you are and customize a plan that helps you reach your goals.

2

Graphic Design

With our advanced knowledge in Graphic Design, we are ready to use your existing identity to develop creativ assets that support your brand.

3

Create A Brand

At Creativ Freedom, we know that you only get one first impression!  We make sure that your brand truly represents your identity.

4

Create A Website

We utilize research and insights with the latest in web design to build a digital experience that accommodates your growing business.

01

EXPLORE THE PROBLEM

AND FIND A SOLUTION

02

START

DESIGNING

03

PARTNER

& COLLABORATE

04

LAUNCH

& SUPPORT

THE PROCESS

A La Carte Services

Our A La Carte services provide the flexibility to "add-on" when needed.  View a list of our popular services, choose what you need and submit!