Effective Date: October 12, 2026

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Creativ Freedom LLC (“Creativ Freedom,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our services, purchase digital products, or communicate with us.

 

1. Information We Collect

We may collect information you voluntarily provide, including:

• Name, email address, and phone number

• Business or organization information

• Project inquiries, requests, and submitted materials

• Billing and transaction information

• Email, phone, and SMS communication history

Our website may also collect basic technical information, such as IP addresses, browser details, cookies, and website activity, to improve performance and user experience.

 

2. How We Use Your Information

Creativ Freedom uses collected information to:

• Respond to inquiries and provide creative services

• Manage projects, scheduling, and client communications

• Process payments and deliver purchased products

• Provide customer support and service updates

• Maintain business records and improve our website

• Send communications you have requested or agreed to receive

• Comply with applicable legal obligations

We do not sell your personal information.

 

3. SMS/Text Messaging Privacy

Creativ Freedom LLC uses SMS/MMS for individual customer support and business-related communications.

Messages may include project updates, appointment reminders, scheduling information, billing notifications, and responses to client inquiries.

We send SMS messages only to customers who have provided consent.

When consent is collected during a phone call, customers are asked for permission before receiving text messages and are informed of the applicable messaging terms.

Message frequency may vary. Message & data rates may apply.

• Reply STOP to unsubscribe.

• Reply HELP for assistance.

• SMS consent is not a condition of purchasing goods or services.

For additional information, review our Terms of Service.

 

4. Mobile Information & Consent Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Creativ Freedom does not sell, rent, or share mobile phone numbers or SMS consent information for third-party marketing.

 

5. Third-Party Services

We may use trusted service providers for website hosting, payment processing, project management, communications, and other business operations.

These providers may process information as necessary to perform services on our behalf, subject to applicable privacy and security requirements.

Payment information may be processed directly by third-party payment providers under their respective privacy policies.

 

6. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve functionality, understand website traffic, and enhance user experience.

You may adjust cookie preferences through your browser settings.

 

7. Data Security & Retention

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.

Information is retained only as reasonably necessary for business operations, contractual obligations, recordkeeping, and legal requirements.

No electronic storage or transmission method can be guaranteed completely secure.

 

8. Your Privacy Choices

You may request access to, correction of, or deletion of eligible personal information by contacting us, subject to applicable legal requirements.

You may unsubscribe from promotional emails using the unsubscribe link provided or opt out of SMS messages by replying STOP.

Our website is not intended to collect personal information directly from children under 13 without appropriate consent.

 

9. Policy Updates

Creativ Freedom LLC may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date.

 

10. Contact Information

Creativ Freedom LLC
Louisville, Kentucky
Website: https://www.creativfreedom.com
Email: info@creativfreedom.com